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Our Customer Care service is available via email 24/24 h, 7 days a week.

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Data Protection

Introduction

Protecting your privacy is important to Pknet (the Company). We have notified the Commissioner of Information & Data Protection about the processing of data in accordance with the requirements of the Data Protection Act (Chapter 440 of the Laws of Malta). We endeavour to keep your personal information protected at all times by implementing adequate technical and organizational controls. Please take a moment to read the following policy to learn how we handle your personal information, as your use of our services will indicate your acceptance of its content. The English Version of this policy will prevail in the event of any dispute arising.

Purpose for the collection of personal information

We collect and use your personal information to satisfy legal and regulatory requirements; for historical and statistical purposes; for security and control; to provide you with our services; and, to make more of such services available to you in the future. From time to time, we may also use your personal information to contact you by mail, email, telephone or mobile phone to introduce you to our products or any events, activities, projects, plans, developments, undertakings and special offers taking place, being promoted or supported by the Company.

By supplying us with your information you confirm that you do not consider use of your information in accordance with this Privacy Policy to be a breach of your rights under the Data Protection Act.

We encourage you to contact us at any time and remind you of your right to opt out at any time from receiving any promotional or marketing materials from us.

Disclosure of personal information to third parties

As a policy the Company will not disclose any personal information to anyone other than those employees that need access to your data to provide you with a service.

We may, however, be required by law or legal process to disclose your personal information to authorities such as the local Gaming Authority.

We also share your data with suppliers of systems and services to the company, however, these are bound by legislation to only process the data for the purposes identified in contractual agreements with them.

Protection of your personal information

The Company safeguards the security of the data you send us with physical, electronic, and managerial procedures. For transmission of sensitive data SSL encryption is used on our website and to communicate with our payment processor. Please note that we cannot guarantee that any data transmitted over the Internet is completely secure. Accordingly, we encourage you to take every precaution to protect your personal data when you are on the Internet.

Access to your personal information

You always have a right of access to the information we have about you. To review and update your personal contact information, simply login to our website with your Username and Password and through the My Account page you may change your information. If you prefer you may contact a Customer Service representative using the contact details available on the site. Additionally, you have the right to have any inaccurate information corrected and where applicable, erased.

It is our right to ask you to provide us with a written request for information we hold about you.

Cookies

Our website uses cookies to track visitors to our website. Any visitor to our website will receive a cookie on their computer. This is a harmless packet which is used for web analytics purposes only.

A session cookie is used for actual players when they login to our system to be able to track them through the website. When the session is ended the cookie is removed from the workstation.

Commitment to privacy

To make sure your personal information remains confidential; we communicate these privacy guidelines to every employee of the Company.

The Company's website may, from time to time, contain links to other sites. The Company does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of any such company.

If we are going to use your personal information differently from that stated at the time of collection, we will inform you accordingly.

The Company's Privacy Policy is subject to change at any time. It is in your interest to review the privacy policy regularly for any changes.

References: Data Protection Act 2001
Legal Notice 16 of 2003

Use of data

Pknet is obligated to comply with current applicable data protection legislation and regulations. Our Privacy Policy meets all legal requirements to ensure that your data is protected and processed in a proper and legal manner. Should you feel that your right to privacy has been violated in any way, the Office of the Data Protection Commissioner can be contacted via http://www.dataprotection.gov.mt

Protection of minors

It is prohibited for anyone under 18 to play any of our games even in FUN mode. Pknet requests the right of proof of identification to verify your age before fully activating your account. Your identification may be faxed, mailed or uploaded. The only form of identification is a Passport or a National ID Card. Pknet may verify your age and further proof from third parties at any time. Please note that accounts may be suspended until we have received satisfactory verification. This allows Pknet to stay in compliance with the Curacao Gambling laws and its Responsible Gaming Policy.

Security measures

In order to prevent illegal manipulation by third parties, the IP address of the computer from which one is connected from is required and saved. The company will obviously safeguard from illegal access the group of acquired data through a firewall - a computer equipped with sophisticated security means, built exclusively so as to protect the network from attacks coming from the internet. In addition, the company uses internal mechanisms for the protection of data with a security restrictions system.

Data modification

Being a registered user, you have the possibility to modify or update at any time the personal data you communicated (except for username, name, surname and date of birth). Data can be modified after logging in, after having entered your account and having clicked on the links 'account profile' and 'personal data'.

Closing the player account

Players who wish to close their player account may do so by contacting customer service at [email protected]. The positive balance of the game account will be refunded following the player's request.

Upon termination of an account, player information is still kept for legal reasons. For more information, please contact customer service at [email protected]

Help Section

With Pknet playing is :

Simple: maximum attention to the interface, design and usability of the service.

Secure: use of the most adequate technology.

Legal: our games are only those which are legally recognised by the Curacao Lotteries and Gaming Authority.

Personal: the customer has complete control over the service, the movement of money being played, and deposits and withdrawals, in a totally transparent manner.

Social: the game is great when shared with others. If you play alone with the idea of making easy money, you risk becoming a problem gambler.



Registration

Why register?
Registering on Pknet is free. If you register with us, this will allow you to access our website and create your account which will allow you to play for real. There is no need to make a deposit when you register, you are simply signing up to say you accept the terms and conditions of access to our website and games.

Why do you need my personal details?
Your correct personal details are required in order to properly identify you in order to pay out any winnings and in order for us to comply with Know Your Customer (KYC) requirements of the necessary authorities. This is why we kindly ask you to give your correct details including your name and surname as well as address as they appear on your bank statement for the type of payment method you decide to use. In addition to this, we also require your date of birth date in order to confirm that you are of a legal gambling age and therefore entitled to play. By providing your correct email, you will also be able to verify and activate your account via the link sent to your email. This will ensure that you receive special offers, promotions and a newsletter that will inform you of everything happening on our site.

Are My Personal Data Safe?
Pknet uses state of the art technologies to ensure maximum possible protection of your personal data. On the website via your Web Browser you are protected by use of an encrypted and secure protocol (https://) as well as an SSL security certificate. All of this is then connected to an internal secure server which is monitored 24/7 and located in a safe data centre.

Verification Account

To ensure account and player security and for compliance with the regulations of the Curacao Lotteries & Gaming Authority we must verify your identity prior to your first withdrawal.

Prior to processing your first withdrawal we will require the following documents:
1) A valid copy of the front and of the back of a photo identification document such as a Passport, Identification Card or a Driver's License.
2) In case of use of credit card /debit card to deposit, a copy of the front and back of the credit or debit card you have used to make deposits to your account. For obvious security reasons, cover the middle 8 digits of the card number on the front of the card and the 3 digit CVN security code on the back of the card.

This can be scanned and emailed to [email protected] along with your username.

PLAYER ACCOUNT

How do I login to my account?

At Pknet, our streamlined website allows you to login to your account in three simple steps:

1.Click 'Login' at the top of the Pknet Homepage. You will be redirected to the login page.
2.Enter your username and password that you have registered with us in the appropriate fields.
3.Click the 'Log In' button.

I've forgotten my username/password, what should I do?

If you have forgotten your password, access the login page by clicking on 'login' on the top of the Pknet Homepage, and follow the steps below:

  • Click on 'Forgot password or username?'
  • Enter your email address, and click on 'SEND' or click on Send an e-mail to request that we forward your username

    How do I change my Password?

    At Pknet , we take security as a very serious matter and we urge you to change your password frequently. In order to change your password, start by logging into your account and follow these simple steps:

    1. Access the 'My Profile' page.
    2. Choose the 'Change Password' option
    3. Enter your old password and the new password in the appropriate fields.
    4. Click the 'Change' button to complete the process.

    How do I check my account balance?

    Reviewing your account activity and obtaining a report is made easy at Pknet. Follow these simple steps in order to check your account balance:

    1. Access your account and go to the 'Cashier'
    2. Choose the 'History' option to view your balances.

    How can I check my transactions history?

    At Pknet, you can check your transaction history at any time. In order to do so, simply follow these easy steps:

    1. Access your account and go to the 'Cashier'
    2. From the options , choose 'History'.
    3. Select the start date and end date of the transactions period you would like to generate.
    4. Select the 'View' button to generate your personal transaction history.

    How do I change my personal information?

    Pknet 's interface allows you to easily make changes and updates to your personal information. In order to update your profile, follow these steps:

    1. From the 'Top' bar, click on your name to go directly to your profile.
    2. Enter the new details in the appropriate fields.
    3. Select the 'Update' button to complete the process.

    How do I close my account?

    Should you decide to close your Pknet account, please follow these simple steps:

    1. From the 'Top' bar, click on your name to go directly to your profile.
    2. Select the 'Close Account' button to complete the process.

    How do I go to my player account?

    Once you have registered an account, you can access it by entering your username and password in the login field on the home page and clicking on the login button. Once inside your player account, you can choose to view your wallet, where you can deposit and withdraw money, edit your account profile as well as select what types of games you would like to play.

    Terms & Conditions

    These T&Cs are composed of the following main sections:
    • GENERAL
    • RULES AND PROCEDURES GOVERNING THE GAMES
    • DISCLAIMER & LIMITATION OF LIABILITY
    • MISCELLANEOUS PROVISIONS
    • Privacy Policy
    • Anti-Money Laundering
    • Responsible Gaming
    • SECURITY RULES


      DOWNLOAD FULL TERMS & CONDITIONS

    Payment methods

    To make a deposit account may be used the payment methods listed below:


    Deposits

    Method Description Fees Deposit Withdraw Fast deposit Limits

    Payment security

    Security

    One of our main criteria when developing Pknet was to ensure that we could provide a safe environment for our members to enjoy gambling, and to provide our members a platform to play our games with the confidence of knowing that their accounts are managed with the highest standards of security, professionalism and fair play.

    Our system uses the most advanced security measures currently available in the gaming industry and is constantly monitored to ensure fair play.

    We go beyond what some other online casinos offer in that we also provide the following:

    • - Secure Payments
    • - Certified Systems
    • - No-download games
    • - Fair Play

    Certified Systems

    We have also chosen to be certified by an independent organisation to ensure maximum protection for those who wish to play on our system.

    No-download games

    The games at our casino have been developed using Flash technology. This allows you to play without the need to download any software, thereby reducing the risk of viruses or spyware.
    You are able to log in and play instantly on any PC as you will not be confined to only one computer containing a downloaded program. We made this choice to ensure maximum freedom and peace of mind in the use of our games and our system.

    Fair Play

    We believe in integrity and fair play and all our services have been designed to create an honest and trustworthy relationship with you.

    To guarantee total fair play, all of our games operate using a certified random number generator, which randomly extracts numbers and cards from unpredictable natural phenomena, such as thermal noise. The results of the games therefore can in no way be predicted or related to one another, unlike pseudo-random numbers generated by mathematics or algorithms which provide results based on a pre-set function. Our computer systems are also sealed so that no results can be altered. On our site you can relax: everything is up to chance, or your luck.

    Because our casino games are so highly regulated and subject to strict Curacao online gaming laws, you can be assured that your gaming experience will be fun, secure and worry-free. Our winners are guaranteed high pay-outs but we also take precautions against encouraging our members to gamble with extremely high amounts. In accordance with law of Curacao, our casino provides a timer which is always present during your gaming session. After one hour of playing with real money, the system is automatically blocked. This feature helps our members remain aware of their budget and gaming habits. We do not condone underage gambling and therefore do not allow any players less than 18 years of age to access games which use real money.}

    FAQ

    Must I download software in order to fund my account and play on Pknet?

    No. In order to play your favourite casino games on Pknet , you will not be required to download any software, nor will you be required to download any software when making transactions.

    How do I make a withdraw?

    On the top top bar, click on Cashier, and then click on Withdraw
    You will be prompted to select your preferred payment method. Enter the amount you wish to withdraw. Click Withdraw.

    What is my daily withdrawal limit?

    At Pknet, you may withdraw up to 2,000 € every day. In the case that you have made a huge win and would like to increase the withdrawal amount, please contact our Live Support and we will be happy to accommodate you.

    I haven't received my withdrawal?

    Kindly note that all withdrawals will take between 2-5 business days for the funds to appear in your account; if this time frame has elapsed and you have still not received your withdrawal, kindly contact our Live Support and we will be able to assist you further.

    Responsible Gaming

    The purpose of Pknet is to ensure quality entertainment, offering the opportunity to do it in an absolutely safe and regulated way, with fun and in a secure environment. We want players to have fun on our website, so we urge everyone to play responsibly. Our prevention policy aims to reduce the negative effects of gambling and to promote responsible gaming. We believe it is our responsibility to make sure that the experience of gaming is enjoyable and exciting, but at the same time we remind our users of the possible negative social and financial effects resulting from pathological dependence on gambling. Borrowing money to gamble, spend resources in excess of its budget and use money intended for other purposes is not only unwise but, over time, can create major problems to the player and to those around him.

    Make sure that betting remains just for fun, do not lose control and give yourself a few simple rules:

    - Give yourself a gambling limit and do NEVER exceed it!
    - Play only the amount of money initially established
    - Stop playing when you have exceeded the time limit set initially
    - DO NOT play money that you cannot afford to lose!
    - Avoid spending money for playing that is intended for other purposes
    - If you have decided to stop playing, or play less, strive to maintain this intention
    - Avoid spending too often the change or the rest for the game
    - Do not play to win back your losses
    - Avoid considering gambling as a solution to your problems and your concerns
    - Do NEVER borrow money to play
    - Consider that the money spent on gambling is the price you pay for your entertainment
    - Do not lie to your friends about the amount of money you lost in the game or the time dedicated to the game
    - Ask for help if you think you're spending too much or you're playing too frequently
    - Do not stay away from work for playing
    - Do not play when you feel depressed, lonely, bored, tense or anxious


    Evaluate your approach to gambling:

    - Do you play because you're bored and you do not know how to pass the time?
    - Has gambling caused financial problems for you and your family?
    - Have you ever had to face discussions with friends or relatives due to the fact that you bet?
    - Have you lost interest in friends, family or pastimes due to gambling?
    - Have you ever had to lie, steal or borrow money to gamble or to pay gambling debts?
    - Are you reluctant not to spend money for playing that was intended for alternative assets?
    - Do you play until you finish all the money available?
    - After losing, do you feel that you must try to win back your losses as soon as possible?
    - Do problems, frustrations or disappointments make you want to gamble?
    - Do you feel depressed because of gambling?
    - Has the game caused health problems including stress and anxiety?



    If you have answered yes to any of these questions, most likely you're having trouble with the game.
    You can discuss it in privacy with one of the specialized agencies:

    Gambling
    SOS Azzardo
    Gamcare
    Gambleaware
    GamblingTherapy

    Protection of minors

    It is prohibited for persons under 18 to open an account or bet with Pknet.
    Pknet considers the problem seriously with prevention measures, such as electronic verification checks.
    THE WIN OF ANYONE WHO PROVIDES APPROXIMATE OR WRONG INFORMATION ON HIS/HER IDENTITY OR AGE WILL BE CANCELLED AND HE/HER WILL BE PROSECUTED BY THE LAW ACCORDING TO CURRENT NORMS OF THE COMPETENT COUNTRY

    How to place a bet

    How to place a bet

    First of all you'll need to login through the 'login' button (in the upper right part of the page), with your User Name and Password. Choose from our schedule one or more Leagues that will be shown in the central frame with its relative quotes (1x2/Double Chances, Over/Under, and so on)
    To make your forecast, click on the one you believe is the possible event result.
    A mini-tournament to gain an entry into a larger tournament.
    Then select the wage and the type of bet you want (in the upper coupon section) : Single Bet, Multiple (multiple bets can be played only from two different forecasts, combined together) or a system.
    Click on 'Place'.
    In the 3rd and last step choose if you want to confirm the bet.

    Chances of winning

    Fixed odds bets
    Unlike traditional games of chance, in which the winning probability is known from the beginning, in the fixed odds bets, it’s the assigned odds to an event to express the probability that occur in that event.
    The odds is a subjective value that the bookmaker assigns each event through statistical processing, knowledge, information etc.
    Take the case of a football match and on the associated odds to the final result of it:
    1 X 2 Arsenal-Tottenham 1,9 3,4 4
    So much lower is the proposal odds on an event (such as the victory of Arsenal), so much higher is the chance that this event will occur. To obtain the probability as a percentage, you must divide the factor 100 for each odds (eg. 100/1.9 = 52.6), getting these quotients:
    1 X 2 Arsenal-Tottenham 52,6 29,4 25,0 With a quick calculation, it is evident that the sum of the three quotients, it's not 100, but a always larger value, which is called the Pknetboard (or bookmaking) and represents the theoretical intermediation margin that every bookmaker holds in the formulation of the odds, in our case: Pknetboard 107,04
    This means that the real probability associated to the victory of Arsenal, the draw and the victory of Tottenham (calculated at the net of the Pknetboard) will be obtained by dividing further quotients obtained for the calculated Pknetboard: for example, the percentage chance of victory of Arsenal is given by the equation: 107.04:52.6=100:X from which it follows that X=49.1.
    1 X 2 Arsenal-Tottenham 49,1 % 27,5 % 23,4 %
    The theoretical Payout associated to the event (what would get in winnings the bettor that bet out all the possible outcomes of the match, in proportion to the odds) would be 93.42 (100/Pknetboard).


    FOR THE FIXED ODDS BET ON VIRTUAL EVENTS
    Unlike traditional games of chance, in which the probability of winning is known from the beginning, in the bets on simulated events with fixed odds, the odds is assigned to an event and express the probability that occur in that event.
    The odds is a value that the dealer assigns to each event.

    FOR THE TOURNAMENT POKER
    For the skill games, the percentage of return to the player varies depending on the individual tournament.
    For each tournament are clearly indicated on the information page of the tournament itself, in addition to the overall cost of the participate right, the amount destined to the prize pool and the gross margin of the dealer.
    For example in a tournament of 100,00€ enrollment will be indicated 90.00€ + 10.00€: 90.00€ will be allocated to the prize pool and € 10.00 form the gross margin of the bookmaker.
    In any case will be destined to the prize pool a percentage of the amount collected from the sale of participation rights, variable on the basis of the individual tournament, not less than 80.

    FOR THE TOURNAMENT POKER
    For the games of chance with fixed odds (casino games), the percentage of return to the player, called RTP, varies depending on the game. The RTP, calculated on a statistical basis, is indicated in the regulations of the individual games and it is, in any case, not less than 90.

    FOR THE CARD GAMES BETWEEN PLAYERS (CASH GAMES)
    For the card games between players (cash games), the percentage of return to the player varies according of the game, the table and the pot. The restitution in every single hand is shown both in the regulations of individual games and at the game table, and it is, in any case, not less than 90.

    FOR THE BINGO
    The percentage of return to the player, including the amount of the provision for the various jackpot is 70.

    Maximum values

    Which is the wage/payout minimum/maximum for a single Bet?
    There are no pre-established limits.
    Our Risk Managers can set up bet limits on any eventual amounts.
    The minimum bet wage is 0,01 €.
    Anyway Risk Managers can set up more restricted payouts limits for various bets.
    The payout limit variation can have different reasons and is based upon, for example, both the bet's supply and demand.
    Please remember that payouts limits are also set up on short notice if our bookmaker updates the quotes. Usually it is possible to make the same bet with a higher wage but meanwhile the quote might have changed.

    Available Bets

    Upon a single coupon it is possible to place single bets, multiple bets obtained via the sum of all the selected events as well as Bet systems.
    Just select the amount in the coupon's relative boxes and click on 'place'. Usually it is possible to make the same bet with a higher wage but meanwhile the quote might have changed.

    Single Bet

    Single Bet' is the simplest bet type.You have to forecast the result of a single event. In soccer, for example, you can bet on the home team win (1) tie game (X) or the visitor's team win (2)
    For example:
    a 100€ bet on Milan with a 2,00 quote: if Milan wins you'll win 100€ multiplied with the 2,00 quote = 200€
    Tip: use our coupon as an online shopping cart!

    Multiple Bet

    'Multiple Bet' gives you the chance to select up to 20 events with a single wage.
    All the forecast must match with the results to earn the payout.
    For example:
    A 100€ bet on Lazio with a 1,50 quote, on Fiorentina with a 2,00 quote, on Roma with a 1,80 quote, on Milan with a 1,60 quote and on Juventus with a 1,30 quote (quintuple bet), if all the forecast will match with the results you'll win 100 x 1,5 (Lazio) x 2,0 (fiorentina) x 1,8 (roma) x 1,6 (Milan) x 1,3 (Juventus)
    The overall winning amount will be 1.123,20 €

    System Bet

    'System Bet' is a more complex type of Multiple Bets.
    With a System bet you can combine different multiple bets at once.
    The easiest way to explain a System bet is to take as example the system bet 2 to 3 (2/3):
    Choose 3 events and place a system bet 2 to 3, for example, upon Milan, Napoli and Atalanta (winning). In this way you'll bet upon all the possible double combination resulting from the 3 teams. In this case the system bet 2 to 3 is made by 3 double combinations:
    Bet1: Milan wins (1,50), Napoli wins (1,80)
    Bet2: Milan wins (1,50) Atalanta wins (2,00)
    Bet3: Napoli wins (1,80) Atalanta wins (2,00)
    The total bet amount is 15€(5€ upon 3 double bets).
    At the end of league day match (in this case Serie A) all the results will be revealed: Napoli and Atalanta win, Milan ties.
    In this case, the results are:
    Bet1: lost (the forecast upon Milan doesn't match with the game result)
    Bet2: lost (the forecast upon Milan doesn't match with the game result)
    Bet3: won!
    For the bet3 you'll receive on your Bet Account 5 x 1,80 (Napoli quote) x 2,00 (Atalanta quote) = 18€ and so a net win of 3€ even if Bet1 and Bet2 are lost.
    The number of the available Bets increases with the number of events that compose a system bet.
    System bet 3 to 4 includes all the available triple bets combinations upon 4 teams, that is 4 bets
    System bet 2 to 4 includes all the available double bets upon 4 teams, that is 6 bets
    System bet allows you to select up to 10 events and the desired betting amount will be automatically allocated in all columns determined by the number of events present in the Coupon.


      DOWNLOAD "How to place a bet"

    First Bet

    Welcome to the Sports Betting world: this is the right place to start!

    If you want to learn more about the different betting types, please continue reading this section.
    The Coupon is nothing but a Sports Betting shopping cart (just like an online shop).
    Even if you don't have experience when it comes to Sports Betting but you are eager to make a single bet, which is the simplest, and then perform multiple bets or a system bet; then you're in the right place!
    One of the basic Sports Betting rule is that, in most of them, the bids will be paid during the game itself. In soccer games, for example, the duration is the regular 90 minutes of the match, including eventual additional recovery time, so until the referee's final whistle (excluding overtimes).
    In Pknet 's offer there are also some special cases that will be properly described and explained such as 'AntePost' (e.g. Champions League). So please always check the eventual bet description. You'll find all the bet rules under the 'Rules' section.


      DOWNLOAD First Bet

    Bet types

    Soccer

    Article 19
    The result of a bet on Soccer is always based on the outcome of the match in the 90 minutes of the game plus injury time, unless it is differently specified (as triangular tournaments in which usually are played games of 45 minutes or matches of youth level in which the total time is 80 minutes).
    Extra time, golden goal, penalties or shoot out will not be taken into consideration.
    This rule applies for all game types (goals, corners, fouls, offsides, ball possession, yellow cards, red cards, goalscorer, etc.).
    Article 20
    In case of interruptions during the second half, also bets involving only the result of the first half will be considered void.
    Article 21
    A team is considered to have scored a goal even if it is a self-goal by an opposing player, or a penalty during the regular time plus injury time (goals in extra time, penalties or shoot out not participate to the goal assignment).
    Article 22
    1X2: Three possible outcomes: 1 (home team win or anyway first in the list), X (draw) and 2 (away team win or anyway second in the list).
    DC (Double Chance): The three outcomes 1, X and 2 reported above, are grouped into 3 groups: 1X, 12 and X2.
    DNB (Draw No Bet): You have to predict which team will win the match. In case of a draw the bet will be void (and will not be considered for any eventual bonus).
    Correct Score: Predict the correct score.
    HT/FT: Predict the result of the first half and the end result of the same match in the same bet.
    1X2 Halftime: You have to predict the outcome of the first half: 1 1st HT the home team in advantage after the first time; X 1st HT draw at the end of the first half; 2 1st HT away team in advantage after the first half.
    1X2 2nd Half: Predict the result of the match considering only the second half, not mentioning the result at half-time. Example: the score at rest between Chelsea - Liverpool is 2-0 and the final result is 2-1 for Chelsea. The result of this type of bet will be '2 2nd Half' (Liverpool selection), because the result of only the second half is 0-1.
    1X2 Handicap: The outcome of a handicap bet is obtained by adding the handicap to the final result of the match (or subtracting it). It should be considered the sign (+ or -) and the number of goals.
    Over/Under: Predict whether the total number of goals will be higher (over) or lower (under) than the number indicated by Pknet : Over/Under 0.5 (0-0 is considered under and all other results over) , Over/Under 1.5 (in the case of 0 or 1 goal is under, with 2 or more goals is over); Over/Under 2.5 (in the case of 0, 1 or 2 goals is under, with 3 or more goals is over); Over/Under 3.5 (in the case of 0,1,2 or 3 goals is under, with 4 or more goals is over).
    1st Half Over/Under: Predict whether the total number of goals for the first half will be higher or lower than the number indicated by Pknet.
    2nd Half Over/Under: Predict whether the total number of goals in the second half will be higher or lower than the number indicated by Pknet .
    GG/NG (Goal Goal/No Goal): Two possible outcomes: GG (both teams score at least 1 goal) and NG (one or both teams failed to score).
    Score/No Score: You have to predict if the selected team (home or away) will score at least one goal or not.
    Total Goals: Predict the total number of goals that will be scored in a match (0-1; 2-3; 4-6; or the exact number: 1; 2; 3;4; 5; 6; 4 or more; 5 or more, 7 or more).
    Total Goals HT: Predict the number of goals that will be scored in the first half: 1st HT 1+ (one or more goals); 1st HT 2+ (two or more goals); 1st HT 3+ (three or more goals); or during the second half: 2nd HT 2+ (two or more goals); 2nd HT 3+ (three or more goals).
    Odd/Even: Predict whether the total number of goals in a match will be odd or even. A 0-0 result is considered even.
    HT More Goals: Predict which will be the portion of the game (first or second half) in which will be scored the most goals. In the case of the same number of goals scored in the first and in the second half, or in case of no goals in the two halfs, the winning selection will be 'X'.
    Article 23
    Pknet offers a wide range of different types of bet, named SOCCER SPECIALS, some referring to the outcome of a single match, the other related to the results of many different matches. The outcome of the bets on SOCCER SPECIALS are obtained from the official websites of the event, or competition in question.
    Article 24
    The most common types of bets on a single match are:
    1st Goal: Predict which team will score the first goal of the match, excluding any extra time. If the final result is 0-0 bets on 1st Goal will be considered all losers. To bet on an no goals outcome, just select 0-0 as the final result in the Correct Score type of bet.
    1st Goalscorer: Predict the first player to score a goal in the match, excluding any extra time. If the player chosen for the bet is not included in the team, or comes on after the first goal, all bets will be considered losers anyway. If the first goal will prove to be an own goal, all bets on the first goalscorer will be losers, while bets placed on the selection 'own goal' will be winning. If the final result is 0-0 all bets will be losers.
    Anytime Goal Scorer: Predict whether the player will score at any time during the 90 minutes of play plus injury time. Own goals, extra time and penalties after regular time are excluded. If the selected player does not play or does not score, while also taking part in the match, including the recovery time, all bets will be losers.
    Last Goalscorer: Predict the last player to score a goal in the match. If the player chosen for the bet is not included in the team, all bets will be void. If the last goal will prove to be an own goal, all bets on the last goalscorer will be losers, while bets placed on the selection 'own goal' will be winning. If the final result is 0-0 all bets will be losers.

    Tennis

    Article 25
    The matches of Tennis will be considered void in case of cancellation or if interrupted and not finished within 48 hours after the scheduled time. If a match, for any reason, should be played on a surface other than that indicated by the match judges at the time of publication, Pknet reserves the right to consider the events void.
    Article 26
    If one of the players retires before the start of the match, bets will be void. If the retire takes place after the start of the match, his opponent will be considered the winner. If at the time of the retire, the part of the match that is still to play could not have any outcome on certain types of bets, the results will be considered valid, otherwise all bets will be void. If a player retires before the first match of the tournament, then bets on his performance in the tournament will be void.
    Article 27
    HH (Head to Head): Predict the winner of the match.
    Better Placed (Tournament): Predict which of the two players on the list will have a better placing in the tournament. If both players are eliminated in the same round, bets are void.
    1st Set: Predict the winner of the first set. If a player retires during the first set, the opponent will be the winner of the first set. Retires during the subsequent sets do not have any influence on the outcome of the bets related to the winner of the first set.
    Over/Under Games: Predict whether the total number of games played during the match will be over or under the number indicated by Pknet The tiebreak has the value of a game.
    Tiebreak in the Match: Predict whether there will be a tiebreak played at least during the match. In tournaments where it is expected the tiebreaker in the fifth set (Roland Garros and Wimbledon), the achievement of both players in the fifth set of 6 games apiece, it is not considered as reaching the tiebreaker. In a doubles match, the third set does not count as tiebreak.
    *Handicap Sets: The outcome of the bet is obtained by adding or subtracting the handicap to the player referring to the final result of the match.
    *Set Betting: Predict the correct score considering the number of sets won by each tennis player.
    *Odd/Even: Predict whether the total number of games played in a match will be odd or even.

    Table tennis

    Article 28
    If one of the players retire before the start of the match, bets will be void. If the retire takes place after the start of the match, his opponent will be deemed the winner. If a player retires before the first match of the tournament, then bets on his performance in the tournament will be void.

    BASKET

    Article 29
    For all types of bets, which is not specified and related to basketball, except of Over/Under, is considered the result at the end of the match, including any extra time.
    Article 30
    A match of Basketball will be deemed void if cancelled or interrupted and not finished within 72 hours of the official start.
    Article 31
    HH (Head to Head): Two possible outcomes: 1 (home team win) and 2 (away team win). In case of a tie at the end of extra time the bets are losers.
    1-2 Handicap: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the final result (extra excluded).
    *Over/Under: Predict whether the total number of points scored at the end of regular time will be higher or lower than the number indicated by Pknet. Any points scored during extra time will not be counted.
    1X2: Three possible outcomes: 1 (home team win or anyway first in the list), X (draw) and 2 (away team win or at least the second in the list). The outcome only takes into consideretion the regular time.
    1X2 Margin 5: You have to predict if the selected team will win by at least 6 points of difference. If no team manages to win by more than 5 points, the winning selection will be XH5 (86-79=1H5; 84-79=XH5; 84-86=XH5; 84-90=2H5) holds. The outcome takes into consideration only the regular time.
    Odd/Even: Predict whether the total number of points scored will be odd or even.
    HH Scorer: Predict which of the two players will score the most points.
    Best Scorer: Predict which of the players offered will score the most points.
    *1st Quarter: Predict the result of the first quarter (1X2).
    *Over/Under 1st Quarter: Predict whether the total number of points scored during the first quarter will be higher or lower than the number indicated by Pknet .
    *Handicap 1st Half: The result is obtained by adding or subtracting the handicap to the final result of the first half .
    *Over/Under 1st Half:Predict whether the total number of points scored during the first half will be higher or lower than the number indicated by Pknet .
    *The results of these types of bets will be considered valid even if the match gets interrupted during the remaining part of the match not covered by the bet. In any case, any eventual replayed match would not be considered.
    Over/Under Championship: Predict whether the total number of points scored during a round of championship/cup will be over or under the reference number. If one or more matches are canceled or interrupted and if the remaining matches, or parts of the remaining matches can not have influence on the outcome of the bet, the current results will be used for payments (and in this case each eventual replayed match would be irrelevant), otherwise bets will be void.

    Ice Hockey

    Article 32
    The outcome of the bet is determined by the final result of the match and extra time, excluded penalty shoot outs (except for handicap bets).
    1X2: Three possible outcomes: 1 (home team win), X (draw) and 2 (away team win).
    1-2 Handicap: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the final result of the match (extra time included).
    Over/Under: Predict whether the total number of goals scored will be higher or lower than the number indicated by Pknet. (Extra time excluded).

    Handball

    Article 33
    The outcome of the bet is determined by the final result of the match and extra time, excluded penalty shoot outs (except for handicap bets).
    Article 34
    1X2: Three possible outcomes: 1 (home team win), X (draw) and 2 (away team win).
    1X2 1st Half: Predict the result of the first half: 1 1st HT (home team in advantage after the first time); X 1st HT (tie) or 2 1st HT (away team's advantage).
    Over/Under: Predict whether the total number of goals scored will be higher or lower than the number indicated by Pknet .
    Over/Under 1st Half: Predict whether the total number of goals scored during the first half, will be higher or lower than the number indicated by Pknet. 1-2 Handicap: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the final result of the match (extra time included). Odd/Even: Predict whether the total number of goals scored will be odd or even.

    Baseball

    Article 35
    The outcome of the bet is determined by the final result of the math, including any extra innings.
    In order for bets to be valid, they must play for at least 4.5 innings, otherwise the selection will be deemed void.
    If a match is interrupted for any reason (rain, snow, darkness etc.) and it is not resumed and completed within 24 hours, or if the score is tie, the bets are considered void (if tie option is not provided).
    In the case of two matches involving the same teams on the same day, it is taken into consideration only the results of the first match (if they are not offered both).
    HH (Head to Head): Predict the winner of the match.
    Over/Under: Predict whether the total number of points will be higher or lower than the number indicated by Pknet, extra innings excluded unless specified.
    1-2 Handicap: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the final result of the match.
    1st Half (5 Innings): You have to predict which team will lead at the end of the fifth inning.
    Over/Under 1st Half: Predict whether the total number of runs during the first five innings will be higher or lower than the number indicated by Pknet .
    Combo: You have to predict the winning team in the match combined with Over/Under odds in reference, including extra time.

    Volley

    Article 36
    HH (Head to Head): Predict the winner of the match. 1-2 Handicap: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the outcome of the match considering the result of the set. Set Betting: Predict the correct score of the match based on the sets. Total Sets: Predict the total number of sets played during the match. Total Points: Predict whether the total number of points scored will be higher or lower than the number indicated by Pknet . HH Scorer: Predict which of the two players will score the most points in their league or cup match. If both score the same number of points, or if one of them does not score at all, bets will be void.

    Formula 1

    Article 37
    The results of the bets on Formula 1 are always those published immediately after the end of the race. Subsequent decisions by officials or by the FIA will not be considered. A Formula 1 race will be considered void in the case of a cancellation or if interrupted and not finished within 72 hours from the official start. If a race, for whatever reason, was abandoned before 75 of the total distance (rounded down to the number of laps completed), the event will be considered entirely void, even if the FIA decides that the race has an entire value and assign the points to the drivers and the teams.
    Article 38
    If one or more drivers retire before the beginning of the first round of free practice and at least one of them has a odds as winner of the race equal or less than 5, Pknet reserves the right to declare null all the bets on the winner, the pole position and the placings. If a driver is unable for any reason to take part in the official qualifying, all bets related to the driver will be considered as void. If a driver is unable for any reason to take part in the race, despite having successfully completed qualifications, bets on the race will be void (while on the qualifications will be valid). The participation in the warm-up lap counts as participation in the race, so a driver who retires during the warm-up lap, for betting purposes has still participated in the same race.
    Winner (Race): Predict the winner of the Grand Prix.
    Winner Pole: Predict which driver will get the Pole Position.
    1st and 2nd: Predict which driver will finish the race in first and second place, in the correct order.
    1st and 2nd Pole: Predict which driver get the pole position and second place during qualifying, in the correct order.
    Podium Race: Predict whether the driver will finish on the podium (in the first 3 places).
    Podium Pole: Predict whether the driver will finish qualifying in the top three.
    HH Race: Predict which of the two drivers on the list will have a better position in the Grand Prix. In the case of two drivers who retire on the same lap, bets relating to HH will be void.
    Best of Three: Predict which of the three drivers in the list will have the better placing in the Grand Prix. In the case where two or more among the drivers in the list result as winner, the proportion will be divided by the number of drivers with better placement. If one or more players in the list can not take part in the race (for whatever reason), bets placed on all three drivers will be void.
    HH Pole: Predict which of the two drivers on the list will have a better position in qualifying.
    Point Finish: Predict whether the driver will finish the race in the points zone.
    1st Retired: Predict which will be the first driver to retire during the race, not to mention the reason for the retire itself.
    Fastest Lap (Race): Predict which driver will achieve the best lap time during the Grand Prix.
    Margin Race: Predict the time margin between the winning driver on arrival and the second classified.
    Margin Pole: Predict the margin of time on the best qualifying lap of the driver who gets the pole position and second place.
    Class/No Class: Predict if the driver will be classified or not based on the official FIA after the race. To be considered classified, a driver must complete at least 90 of the laps compared to the winner.
    Cars Classified: Predict the number of drivers who will be classified according to the official FIA after the race
    Safety Car: Predict how many times the safety car will enter the circuit during the race.
    Cars Not to Complete FIRST LAP: Predict the number of drivers who will not complete the first lap of the race.
    Best of 4: Predict which of the four drivers in the list will get the best finish in the Grand Prix.
    Winning Team: Predict which team will win the Grand Prize.
    Article 39
    The types of bets described in the Article 38 may also be offered for other motor sports (MotoGP, Superbike, WRC etc.). In this case will be considered specific rules about the considered sport (number of participants who obtain points, minimum laps to enter the charts, etc.).

    Motorcycling

    Article 40
    The results relative to the motorcycling bets are always those published immediately after the end of the race. Subsequent decisions by officials or by the FIM will not be considered. A motorcycle race will be void in the event of a cancellation or if interrupted and not finished within 72 hours from the official start. If the race for any reason, is stopped before 66 of the total length (rounded down to the number of laps completed), the event will be considered entirely void, even though FIM decides that the race has an entire value and assign points to the bikers and the teams.
    Article 41
    If one or more bikers retire before the beginning of the first round of free practice of the respective race and at least one of them has odds for winning the race equal or less than 5, Pknet reserves the right to declare all bets on winning the pole position and the placings, as void. If a biker is unable for any reason to take part in official qualifying, all bets to the biker will be void. If a biker is unable for any reason to take part in the race, despite having successfully completed qualifications, bets on the race will be void (while on the qualifications will be valid). Participation in the warm-up lap counts as participation in the race, so a driver who retires during the warm-up lap, for betting purposes has still participated in the race.
    Article 42
    If decisions are published officially by FIM or the race officials that directly affect the outcome of the race, and that are made after the results of free practice or qualifying, or if a biker retires during the same period (after the publication of the results of the previous session, but before the beginning of the next session), Pknet reserves the right to cancel all bets based on such information.

    American Football or Rugby

    Article 43
    For matches of American Football and Rugby the result valid for betting purposes would be on any extra time, unless otherwise specified.
    Article 44
    HH (Head to Head): Two possible outcomes: 1 (home team win) and 2 (away team win). In case of a draw after extra bets will be losers.
    1-2 Handicap: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the final result (including extra time).
    Over/Under: Predict whether the number of points scored in the match will be higher or lower than the number indicated by Pknet .
    Odd/Even: Predict whether the number of points scored in the match will be odd or even.
    *Handicap 1st Half: The outcome of a handicap bet is obtained by adding or subtracting the handicap to the partial result of the first half of the match.
    *Over/Under 1st Half: Predict whether the number of points scored during the first half of the match will be higher or lower than the number indicated by Pknet .
    *1st Touchdown: Predict which player will score the first touchdown of the match.
    *The result in question is valid even if the match is abandoned after the completion of the first touchdown. In this case, a possible repetition of the match will not be considered.

    Futsal

    Article 45
    All bets related to Futsal refers to regular time, extra time and penalties included.

    Golf

    Article 46
    If a tournament is shortened in duration, or is characterized by interruptions due to adverse weather conditions, the payment will be used for the official results of the tournament, provided they complete at least 36 holes. If 36 holes are not completed, all bets on the event will be considered void. If the event is postponed, all bets will be open, and will be closed only after the end of the tournament.

    Winter Sports

    Article 47
    If an event of Winter Sports (Alpine skiing, Nordic skiing or ski jumping) is suspended or postponed, bets will stay valid if the event is completed at the same place on calendar within 72 hours. If the event is being played at a different place, all bets will be void. In the event that a participant does not even begin the competition, all bets related to him will be void.
    Winner: Predict the winner of the event.
    1st and 2nd: Predict which two competitors will finish the event in first and second position in the correct order.
    Podium: Predict if the competitor will finish the event on the podium (top 3 places in the final ranking).
    HH: Predict which of the two competitors in the list will get the best finish in the event. For downhill skiing, in case one or both skiers do not complete the race, the race of manches completed will determine the winner. If both achieve the same number of maches, the bet will be void.

    Cycling

    Article 48
    If a stage race is postponed or interrupted, all bets will be considered valid until the completion of the race (or until it is canceled officially), while bets on a single stage, or on events that are held on a single date, in case of cancellation or interruption will be void, unless they are completed within 72 hours of the official start.

    Swimming and Water Polo

    Article 49
    The results of a match of Water polo valid for betting purposes (1X2, handicap, over/under, odd/even, 1st goal etc.) is the one at the end of regular time, extra time and penalties included.
    HH Swimming: If one or both swimmers are disqualified (for false starts, or other rules regarding the styles, etc.) All bets on the HH about it will be void (bets on the winner of the event will remain ongoing). If a swimmer does not take part in the race, all bets related to him will be void.

    Sailing

    Article 50
    If the event is postponed or interrupted, all bets will be ongoing until the event is completed. If a team does not take part in the race, or is disqualified for any reason, all bets related to the result of the team will be void (bets relative to the manches earlier to the disqualification will stay valid and the current one at the time of the disqualification itself).

    Snooker

    Article 51
    If the event is postponed or interrupted, all bets will be ongoing until the event is completed. In the case of a match assigned to a player before the total number of frames is completed, bets will be valid if the game has started, and will be given void if the game had not started yet.

    Fighting sports

    Article 52
    A fight event will be considered void in case of a cancellation or if interrupted and not finished within 72 hours from the official start. If a fighter retires before the event, all bets will be void.
    Article 53
    Victory (1X2): Predict the final result (the way the victory is obtained - KO, TKO, or victory points, it makes no difference). Victory by Points: Predict if the fight will be won by points (in the case of KO, TKO, or draw the bet is considered loser). Victory by KO: Predict if the fight will be won by knockout or TKO. In case of victory by points or draw bets will be losers.

    Antepost

    Article 54
    Antepost betting types are related to the result of an entire competition or of a certain phase (groups phase, etc.). If two teams or participants share the same position according to the rules of the competition, the rule of equality is applied. In the case of disciplinary decisions before or during the competition (subtraction of points, etc.) will be taken into consideration for the outcome of the bets. If such decisions are taken after the announcement of the winner, will not be considered.
    Article 55
    Winner: Predict the winner of the competition.
    HH Teams Season: Predict which of the two teams listed will get a better finishing position.
    HH Goalscorer Season: Predict which of the two players will score more league goals (goals scored in other competitions are not taken into consideration). If one or more players change the team they belong, bets will remain ongoing if the new team will be member of the same league, otherwise it will be void. If both players score the same number of goals, bets will be void.
    Best Goalscorer: Predict who will be the top scorer of the competition. If one or more players change the team or league, bets will remain ongoing.
    Best Team Goalscorer: Predict which player will be the top scorer of the team (only considers the goals scored in the league). If the player with more achievements will not be listed, the winning selection will be 'Other' .

    Other sports

    Pknet reserves the right to offer bets on sporting events that were not mentioned in the previous paragraphs. Where it is necessary to clarify the event or the offer, will be made an appendix on new types of bets introduced, it will be communicated through the internal messaging system or by email. The Company Pknet reserves the right to decide and proceed for any case not expressly stated in these rules.

    Complains

    Complaints on bets placed online or by telephone, must be received in writing to Pknet within 15 days following the closing date of the bet in question. not hold valid claims that are not directly identifiable on its files or records.

    Live betting

    The start time and the result shown in the display is only indicative, and should not be used in any way as an object of their bets. If a live event is interrupted and not completed by the end of the current day (based on local time), all bets still open at the time of interruption will be void (unless stated otherwise for certain sports). For safety reasons (television signal delay etc), from the moment of bet confirmation at the time of acceptance by Pknet it is applied to a delay of X seconds. If, during these X seconds, the odds are canceled (because of a goal etc.) the bet will be automatically refused. If the bet has to be confirmed manually by the employee to live betting (is therefore not acceptedautomatically after X seconds to wait), and a goal is scored (or there is a event judged anyway significant) before the bet is accepted or rejected, the decision will be made in favor of the selection indicated by the customer. Once confirmed, either by the customer from Pknet , bets placed during live betting can not be deleted. All bets on soccer (live betting section) are always based on 90 minutes of play plus injury time, unless otherwise specified (as in the triangular tournament, which are usually 45 minutes or youth matches of 80 minutes). Extra time, golden goals or penalty shoot-out will not be considered. This rule applies to all bets except bets on the 'next round' or 'Trophy winner' and similiar. The complete rules of section Livebetting will be offered via e-mail to customers who request it, since it is in some cases different from the prematch regulation shown above.


    Any other sport or quotations categories will be integrated promptly before or when they'll appear on the website or through a 'rules integration' e-mail service.


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    Return percentage

    Welcome to the Sports Betting world: this is the right place to start!

    Le scommesse su eventi sportivi si dividono in due grandi categorie:
    Scommesse al Totalizzatore
    Scommesse a Quota Fissa
    Nel primo caso una parte fissa del montepremi accumulato viene destinato a coloro i quali indovinano il pronostico, e diviso in caso di più vincitori (ad esempio il Totocalcio); nel secondo caso la vincita dipende dal valore della puntata moltiplicata per la quota o le quote presenti nel pronostico (p*qx*qy etc etc).
    Il calcolo nelle Scommesse a Quota Fissa
    Nel caso delle scommesse a quota fissa assai difficile predeterminare quale sia la possibilità di vincita, essendo la possibilità dipendente da un elemento soggettivo che è la valutazione dell'evento da parte del bookmaker. Molto più realistico è parlare di pay out, ossia della parte delle giocate che ritorna nelle tasche dei giocatori. Tale entità può essere calcolata in maniera induttiva su base storica o approssimativamente ricavata prendendo come parametri la percentuale di allibramento del bookmaker e gli eventi presenti nella schedina. Per percentuale di allibramento o allibraggio si intende il margine di difesa del bookmaker ovvero la percentuale di vantaggio del bookmaker stesso nei confronti dei consumatori.
    Calcolo della percentuale di allibramento
    Il calcolo di tale percentuale è estremamente semplice; prendiamo un esempio pratico a tre variabili dell'incontro Palermo - Genoa, con le seguenti quote:>
    Segno 1: 2.03
    Segno X: 3.30
    Segno 2: 3.92
    Il calcolo avviene in questo modo:
    (1/ 2,03) + (1/3,3) +(1/3,92) 1/q1+1/qx+1/q2 0,492+0,303+0,255=1,05
    I numeri alla destra della virgola costituiscono la percentuale di allibramento che in questo caso è del 5; minore è questa percentuale, maggiormente il 'gioco' è equo per il consumatore.
    Stesso calcolo in caso di evento a due variabili sempre per Palermo - Genoa stavolta per la tipologia di scommessa 'Over/Under 2,5':
    Segno Over: 2.03
    Segno Under: 1,76
    Il calcolo avviene nello stesso modo:
    (1/2,03)+ (1/1,76) 0,492+0,568=1,06
    Quindi in questo caso il vantaggio del bookmaker sarà del 6.
    Il calcolo nelle Scommesse Multiple e il Bonus
    La percentuale di allibramento va aumentando nel caso di pronostici contenenti più eventi, e sarà così calcolabile:
    In caso di un evento percentuale di allibramento (che indicheremo per comodità con p) quindi 100 - p =t in caso di due eventi t-pdi t = r in caso di tre eventi r-pdi r = s e così via Per pronostici contenenti 5 o più eventi si inserisce il bonus che va ad aumentare l'eventuale vincita e quindi ad 'annacquare' il vantaggio del bookmaker che diminuisce quindi dai 5 eventi in poi.
    La combinazione peggiore quindi si ha in caso di 4 eventi.Informazioni importanti sul Pay Out
    E' storicamente e statisticamente provato che il pay out in materia di scommesse sportive si assesta su un percentuale simile a quella di allibramento, quindi per le singole circa il 94-95 e sulle mutiple intorno all'85-86.
    Per l'anno 2012 il pay out è stato dell'88,3.
    Nonostante comunque le scommesse sportive a questo condizioni siano un gioco particolarmente equo in termini di pay out, il rischio di dipendenza è sempre in agguato.
    Vi invitiamo pertanto a calcolare sempre le vostre possibilità di vincita e a giocare con estrema moderazione.
    IL GIOCO E' VIETATO AI MINORI DI ANNI 18


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